Frequently Asked Questions about fc99

After opening an account on fc99, the welcome bonus is automatically added as soon as you make your first deposit — no separate code needed. A 150% bonus is given on the first deposit, up to a maximum of ৳10,000. Example: deposit ৳1,000 and you'll receive ৳1,500 as a bonus, making your total balance ৳2,500.

No, the welcome bonus is given only once per account. It applies to the first deposit only. If the same person tries to claim the bonus by opening a new account, it may be detected during account verification and the bonus may be cancelled. So make your first deposit using your own account.

The wagering requirement is the condition on how much you need to bet before withdrawing a bonus. At fc99, this requirement is 20 times, and it is calculated on the bonus amount only — not on the money you deposited. Example: if you receive a ৳1,500 bonus, you need to wager ৳1,500 × 20 = ৳30,000. After that, the winnings from the bonus can be withdrawn.

Slots games are generally counted in full toward meeting the wagering requirement. Live casino table games and sportsbook bets may also contribute, but they may count at a lower rate. It is best to check the fc99 bonus page or ask the support team to find out exactly how much each specific game counts.

The maximum cap on fc99's welcome bonus is ৳10,000. Even if you deposit ৳14,000 or more, the bonus will still be ৳10,000 — making your total balance ৳24,000. At the 150% rate, depositing more than ৳6,667 reaches the bonus cap, so keep that in mind when planning your deposit.

fc99 may ask for identity verification generally before a large withdrawal for the first time, or if unusual transactions are noticed on the account. KYC may also be requested when claiming a promotional bonus or at any time for security purposes. This is done to protect your account.

For identity verification on fc99, you can submit a National ID (NID), passport, or driving licence. For address verification, a recent utility bill or bank statement works. For mobile wallets (bKash, Nagad, Rocket), it may also be checked whether the wallet number is registered in your name.

KYC verification is done for two main reasons: first, to prevent anyone else from using your account; second, to maintain a responsible gaming environment on the platform. This process ensures the security of your funds and prevents those under 21 from participating.

Yes, fc99 uses SSL encryption to keep all personal information secure. The documents you submit are used only for the verification process and are not sold or shared with any third party. Please read our privacy policy for more details.

If verification is rejected, a notification is usually sent explaining the reason. This can happen if the image is unclear or the document has expired. In that case, take a clear and complete photo and submit it again. If the issue is not resolved, contact the fc99 24/7 live chat or email [email protected].

The minimum withdrawal amount on fc99 is ৳500. Any withdrawal request below this limit will not be processed. If your balance is ৳500 or more, you can request a withdrawal at any time.

The standard processing time for withdrawals at fc99 is 15 minutes to 2 hours. In most cases, the money reaches your bKash, Nagad, or Rocket wallet within this time. If verification is complete and all details are correct, the process is faster.

Yes, fc99's withdrawal service is active seven days a week, 24 hours a day. Whether it is night or a holiday — once a request is made, the money is sent within the same processing time. However, if it takes a little longer for any reason, please notify the support team.

Yes, but you need to meet the wagering requirement first. After converting the bonus amount into 20 times the bets, the winnings generated from the bonus can be withdrawn. Example: once you complete ৳30,000 in wagers for a ৳1,500 bonus, the winning balance becomes withdrawable.

Yes, withdrawals at fc99 can only be made to a mobile wallet that is registered in your own name. Money will not be sent to a bKash, Nagad, or Rocket number registered in someone else's name. This is part of security — this rule is followed to confirm the account owner.

The minimum deposit amount at fc99 for all payment methods is ৳300. Whether you use bKash, Nagad, or Rocket, this limit is the same. Deposits below ৳300 will not be processed.

fc99 currently supports three mobile payment methods: bKash, Nagad, and Rocket (Dutch-Bangla Bank's mobile wallet). All three methods are the most popular in Bangladesh and offer instant transaction convenience.

Log in to fc99, go to the deposit page, and select bKash as your payment method. Make the payment from the bKash app to the provided merchant number and enter the transaction ID in the form. If the details are correct, the balance is usually added within a few minutes.

Yes, money can also be deposited directly into fc99 via Nagad. The process is the same as bKash — select Nagad on the deposit page, make the payment to the specified number, and submit the reference number. You can start from a minimum of ৳300.

First, wait a moment — there may be a slight delay due to network issues. If the balance still does not appear, contact fc99's live chat or email [email protected] with a screenshot of the payment and the transaction ID. With valid proof, the issue is resolved quickly.

Yes, Rocket (Dutch-Bangla Bank's mobile wallet) is fully supported and reliable on fc99. Just like bKash and Nagad, you can use Rocket to deposit money quickly and safely. The minimum deposit amount is the same — ৳300.