fc99 Responsible Gambling — Your Safety Is Our Priority
fc99 believes that gambling should be a form of entertainment, never a source of problems. Play safe and healthy at all times with our tools and support.
Why Is Responsible Gambling So Important?
At fc99, balancing fun with safety is our highest priority. Gambling is a recreational activity — it should never be seen as a source of income, and it should never have a negative impact on your daily life, family, or financial stability.
We want every player to play with peace of mind. That is why fc99 provides tools such as deposit limits, self-exclusion, session time-outs, and reality checks directly from your account dashboard — available at any time, with no extra steps required.
If you feel your gambling is becoming a problem, contact us right away — our support team is available 24/7 in both Bengali and English.
Age Verification
Only individuals aged 21 or above may open an account and play at fc99. We follow strict age verification policies to prevent access by minors. If a minor child or anyone you know uses your device, please log out and keep your password private.
Ways to Keep Yourself Safe
The following tools are available free of charge to every fc99 player at any time.
Deposit Limits
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and there is a waiting period before it can be increased, which helps prevent impulsive decisions.
Self-Exclusion
If you want to take a break for a period of time, you can lock your account for a specified duration — from 30 days up to permanently. No logins or transactions will be possible during this period.
Session Time-Out
Set an option to be automatically logged out after a set amount of time. This is useful for avoiding long sessions and keeping your time in check.
Reality Check
A notification will appear at regular intervals reminding you how long you have been playing and how much you have spent. It is the simplest way to stay aware.
24/7 Support
fc99's live chat and email support are always open. Speak to us in Bengali about any gambling-related concern — we will listen and help.
Account History Review
You can view your complete transaction and betting history at any time. Understanding your own spending patterns makes it much easier to make responsible decisions.
When Should You Seek Help?
If you notice the signs below, it may mean you need support. This is not a sign of weakness — it is a sign of self-awareness.
- You are spending more money than your budget allows.
- You keep playing to try to recover your losses.
- You are hiding your gambling from family or friends.
- You are spending most of your day thinking about gambling.
- You feel restless or irritable when trying to stop playing.
- Your daily responsibilities, studies, or relationships are being affected.
- You are taking on debt or draining your savings to play.
Healthy Gambling Habits
Following a few simple rules keeps gambling enjoyable at all times.
- Set your budget in advance and stick to it strictly.
- Never think of gambling as a way to earn money.
- Avoid playing when you are under stress.
- Do not play while drinking alcohol or under any other influence.
- Take regular breaks and spend time with family and friends.
- Accept money you have lost — the mindset of trying to chase and recover it is dangerous.
- Set a time limit for your play sessions in advance and stick to it.
How to Self-Exclude
If you feel you need a break, follow the simple steps below. The entire process is completed within a few minutes.
Log in to your account
Log in to your account at fc99 and go to your profile settings.
Open the Responsible Gambling Section
Click the "Responsible Gambling" tab in the settings.
Choose Self-Exclusion
Select a duration — a temporary break (30, 60, or 90 days) or permanently.
Confirm
Confirm your decision. Your account will be locked immediately and a confirmation message will be sent to your email.
Contact Us If You Need Help
For any questions or issues, email [email protected] or speak to us in Bengali via live chat.
💡 Setting a Deposit Limit
A deposit limit helps you stay within your own budget. You can set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately, but increasing it requires a specified waiting period. This ensures that no one raises their limit impulsively and overspends.
Contact Support
If you have any concerns about gambling, our support team is always ready. You can speak in Bengali or English — whichever you prefer.
Live Chat: Available 24/7
Email: [email protected]
Our Responsibility Pledge
fc99 is committed to operating a safe and fair platform. Learn about our core policies.
Protection of Minors
fc99 strictly prohibits any access by minors of any kind. Age verification procedures are enforced rigorously. If a child or teenager you know shows an interest in online gambling, talk to them and raise their awareness.
Data Protection & Privacy
Your personal and financial information is protected by SSL encryption. We do not share your information with any third party. See our privacy policy for more details.
Fair Play Guarantee
All games at fc99 are powered by impartial random number generators (RNG). Results are entirely random and no manipulation is possible. Fair play is part of our core values.
Awareness Training
fc99's support team is trained in responsible gambling. They will respond to your concerns with empathy and help you take the necessary steps.
Stay Safe While Having Fun
Play at fc99 responsibly — enjoy our games, cricket betting, or slots, but stay within your limits.